Skip to content
Español
Call
Text
Profile photo of a State Farm Agent named: Rodney Shannon

State Farm® Insurance Agent Rodney Shannon

4.7 out of 5 average rating (450 reviews) View Rodney Shannon's reviews on Google

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

Review on  Review on 
Review on 

What our customers say about us...

web master

May 30, 2023

1  out of  5 rating by web master
"Extremely poor service, you can never get anyone on the phone. Even during business hours, calls go to an answering service. I was double billed for something that I had already paid. I called Rodney Shannon for two days, I left multiple messages, and no one ever got back to me. The empIoyee retention here is extremely poor, and effects customer service. Every time you call it's a new person who hasn't been trained properly and doesn't know what they're doing. Eventually I gave up trying to reach them, and decided to switch to a different State Farm insurance broker. Perchance, I would get better service. I wouldn't recommend this lot to anyone."

Aidan Adler

May 26, 2023

5  out of  5 rating by Aidan Adler
"Crissy was super helpful and so nice!"

Juan villanueva

May 19, 2023

5  out of  5 rating by Juan villanueva
"I had the best experience talking with Alexis Davis and doing business with her. She is a great example of customer service. She took her time to get to know me. Asked the right questions and helped me secure a great deal for my auto and condo coverage. She is friendly yet professional. I felt so comfortable communicating with her especially because she said here is my direct number and these are the days and hours to reach me. Anyone can help you here like I can she said, but just so you know I am here for you and your needs. WOW. She blew me away. You don't get that kind of belonging to a company anymore. Very hospitable. Anyway I end with people are quick to complain and say negative things. I want to say Thank you for her service and look forward to being a loyal customer going forward."

Michael Russell

May 18, 2023

5  out of  5 rating by Michael Russell
"Rhodesia Going coustomer Lisison is very Good person she Advised me and let me know a lot about State Farm policy and insurance policy thanks very much a Beautiful person 🙏😇🇯🇲 Good day thanks very much for that information State Farm policy that you send on May-18-23 thanks next’s month I will see at State Farm location have a blessed day thanks 🇯🇲🙏🇺🇸😘"

Jerome Cameron

May 14, 2023

5  out of  5 rating by Jerome Cameron
"I am extremely satisfied and content with the service Crystal has provided. She is a genuine person, who went above and beyond expectations when providing services from State Farm."

Dr Thelma

May 13, 2023

5  out of  5 rating by Dr Thelma
"Michael is the Best!!!!!!!!!!!!! He has an exceptional customer service! Very thorough and patient! Thank you soooo much! I really do appreciate all your help!"

Mrs. T.

May 12, 2023

5  out of  5 rating by Mrs. T.
"Sandra was extremely professional and kind!!"

Kai Blake

May 12, 2023

5  out of  5 rating by Kai Blake
"Michael Oliver’s customer service and attention to detail we’re awesome. He took the time to explain my policy and break down the benefits and discounts. He was efficient and effective!"

Maygen Verastegui

May 11, 2023

5  out of  5 rating by Maygen Verastegui
"So easy to work with straight to the point literally one of the best experience finding car insurance."

Cortelyou Road Radio

May 8, 2023

4  out of  5 rating by Cortelyou Road Radio
"Sandra was very helpful and answered all my questions."

Farina Ally

May 4, 2023

5  out of  5 rating by Farina Ally
"Ms Rhodessa is an amazing person. Very helpful and has great customer service. Thank you for all that you do."

Shane Gooding

May 3, 2023

5  out of  5 rating by Shane Gooding
"Crissy Was my expert she was very attentive. She gave me information that I was seeking and my car quote I am Very satisfied with her service."

Glenvet Cassaberry

April 29, 2023

5  out of  5 rating by Glenvet Cassaberry
"Nice and clean environment. Pleasant staff. Will encourage others to visit."

Leah Evans

April 28, 2023

5  out of  5 rating by Leah Evans
"Alexis was professional, helpful, and worked with me personally to find the right price for my situation. Grateful for how easy this process was! :)"

Rafelo Mirabal Ramirez

April 27, 2023

5  out of  5 rating by Rafelo Mirabal Ramirez
"(Translated by Google) Excellent service, very grateful to Danessa Paulino's service, who helped me with my car insurance and my home insurance in Connecticut. Thank you very much for your kindness and service 💪 (Original) Excelente servicio, muy agradecido con el servicio de danessa Paulino, que me ayudo con el seguro de mi carro y mi seguro de casa en Conneticut. Mil gracias por tu amabilidad e servicio 💪"

Anthony Constant

April 27, 2023

5  out of  5 rating by Anthony Constant
"Amazing agent."

Joseph Sierra

April 22, 2023

5  out of  5 rating by Joseph Sierra
"Michael was great to deal with. Excellent costumer service, helped me lower my payments from my previous insurance! Highly recommend!! Thank you."

Matt Gelnaw

April 21, 2023

5  out of  5 rating by Matt Gelnaw
"Anthony Romero was a pleasure to work with. Very professional and did his best to get me a great rate."

Samantha Buffa

April 20, 2023

5  out of  5 rating by Samantha Buffa
"I spoke with Crissy today and let me tell you she was absolutely amazing! From the moment she picked up the phone to our final goodbye she went above and beyond for me. Crissy was so informative and patient which is hard to find these days, she made my experience pleasurable even though I was going through a hard time! If anyone has an issue I recommend calling and asking for Crissy! It’s refreshing to be able to call and get an honest answer along with options to get you the best deal. Well done Statefarm for hiring a person like Crissy!"

Ronaldo Rennie

April 20, 2023

5  out of  5 rating by Ronaldo Rennie
"Luz was very patient and make the process very easy. Thank you Luz."

Frank White

April 18, 2023

1  out of  5 rating by Frank White
"THESE REVIEWS HAS TO BE MADE BY THEIR STAFF, CHECK YELP. THEY RAISE YOUR BILL WITHOUT REASON THEY MAKE PLENTY MISTAKES AND DONT CALL U BACK. SAVE YOUR TIME AND MONEY STAY AWAY FROM THESE SCAMMERS!"

Gerard McNamee

April 14, 2023

5  out of  5 rating by Gerard McNamee
"Crissy is the penultimate professional. She walked me through my process patiently and specifically. She made it a pleasure. It all seemed to good to be true; the service and the pricing. Today is a good day after my 5 Star experience w State Farm and Crissy today. I will be a customer for life. Respectfully, Gerard"

Adele Rombley

April 14, 2023

5  out of  5 rating by Adele Rombley
"Michael was very helpful, honest, patient, and very nice. He is also very professional and knowledgeable!"

G Garrell

April 12, 2023

5  out of  5 rating by G Garrell
"Excellent worker. He went above and beyond to get full satisfaction from me. I really commend Michael for his work and persistence. Michael is the perfect example of excellent customer service going above and beyond."

Kedward Bernard

April 10, 2023

5  out of  5 rating by Kedward Bernard
"My experience with Michael, was hands down the best customer service I have ever received from any company. He took care of everything I wanted to do including things I did not even know I needed. I wouldn’t suggest you to go anywhere else."