State Farm® Insurance Agent Rodney Shannon

"Rhodessa Goings is the best. We needed to update our life insurance policy and she provided information about the different types of policies, the processes, easy payment plans (i.e., annual, monthly, autopay, etc.), and she followed up to ensure we didn't miss the deadline. State Farm is lucky to have her."

"Michael was so awesome! I’m a new car owner and had insurance from country wide but was looking to change for a better plan and cost (they never really explained anything to me). Michael went above and beyond to actually take the time to explain EACH part of the insurance plan to me. He gave me honest and real feedback and I really appreciate that because nowadays everyone just wants to get you on a plan and doesn’t care about your costs. Happy to start my journey with State Farm and happy to have someone like Michael to guide me in the process."

"I was in the middle of a cross country move and needed to set up new renters insurance with a few specific requirements that was proving difficult to arrange with different providers. Alexis at State Farm made it effortless! She was a star - super responsive, available and made the whole process simple to execute. Thanks Alexis!"

"Michael was very helpful with my traffic accident case, although it happened in 2021, it will cause State farm to cancel my policy in 2023. I was very troubled during this period, but Michael kept in touch with me and comforted me very patiently; finally got a successful review from State farm and kept my account. I think he deserves my respect, he is very responsible for his work. I think every employee in the insurance industry should learn from him how to handle clients' cases properly, he is great!"

"Alexis from Rodney's team was very helpful with my new policy. She was very thorough and explored different options with me to find the right coverage for me. She quickly asked me for all the information she needed from me and got back to me within 15 minutes with a quote and had my policy in place in less than 30 minutes. Her service is great (I would rate Alexis 5 stars for her helpfulness), but I cannot give the team 5 stars because I called the office five times over three days before I finally got in touch with someone. This office does not return calls, which is not a great trait that you want in your insurance agent. I suggest calling Alexis directly, as she is extremely helpful and responsive, but the office needs to do a better job of making sure that their agents actually get a chance to talk to customers to help them."

"Shannon Team (With Anthony) Saved me! I got a call out the blue one day after being with Geico for one year at high rate. (I have no tickets or accident history) - Rodney Shannon Team was able to save me $148 a month by switching me to State Farm, I thank you and your team for everything!"

"Michael Oliver from State Farm was so very knowledgeable that I signed with him immediately. I was just calling to get a competitive quote from another auto insurer. Not only did Michael offer a more competitive quote than the other auto plan, he found 4 (FOUR!) discounts that applied to me based on my insurance history, driving record, etc. He is an insurance PROFESSIONAL. While I appreciate his overwhelming competence in signing me to a policy more competitive than the other company, he recommended coverage that was much better than my previous insurance company still at a lower monthly cost. I so appreciate Michael’s help today in not only getting my premiums down, but in tailoring my policy to my exact needs. Very grateful for Michael’s help today. I’ll never need another agent….I found my guy."