State Farm® Insurance Agent Rodney Shannon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luis Jacobo
February 14, 2025
"Michael Oliver made the process easy and clear for me. Thanks you!"
"Thanks for leaving a review, Luis! We're here to assist you with any questions or concerns you may have in the future. – Rodney"
Rhonda Hope
February 14, 2025
"Sophia S She was very helpful she explained what I must submit, and she was willing to give me the information I needed to help me solve the issue I was having"
Mathieu
February 13, 2025
"Doniqua helped me transfer my plan to a new location and was patient, professional, and polite through the entire process. Made me feel comfortable being a customer of State Farm."
"Thanks so much for your kind words, Mathieu! We're happy that Doniqua made your experience pleasant and professional. We’re always here to help and make you feel comfortable with your insurance. – Rodney"
Goblin King TueCynn
February 13, 2025
"Doniqua was fast, efficient, and knowledgeable. I will definitely be asking for her next time."
"Thanks for the fantastic review! We're thrilled you found Doniqua to be fast, efficient, and knowledgeable. She will definitely appreciate your positive feedback. We look forward to assisting you next time. – Rodney"
Omar Nuñez
February 13, 2025
"Alexis was such a good help!"
"We truly appreciate your feedback, Omar! Alexis is a great asset to our team, and we’re so happy she could be of assistance to you. We look forward to supporting you again! – Rodney"
Brenthal Thomas
February 13, 2025
"Big up to da man Steven Liburd for getting things in order and being of good character"
"Thanks so much for the kind words, Brenthal! We're thrilled that Steven was able to assist you. It's great to hear his efforts made such a positive impression. If you have any further questions, please don’t hesitate to reach out – we’re here to help! - Rodney"
Junlene Ricks
February 12, 2025
"Now I wish I would've spoken to this young lady the first time I called she helped me and then without me asking went over all of my other products thanks you so much Keoshaw!!"
"Thank you, Junlene! We're thrilled that Keoshaw provided such fantastic service and was able to assist with all your needs. Your feedback means a lot to us! - Rodney"
Dajon Marr
February 12, 2025
"Sophia Suarez gave me the BEST customer care today. She helped find the best insurance coverage for my budget. Thank you State Farm for being there for me when I needed it the most."
"Dajon, we’re so glad Sophia was able to help you find the best insurance coverage for you! Your kind words about your experience truly warm our hearts. We're here whenever you need us! - Rodney"
Sophia Dunkley
February 12, 2025
"Sophia Suarez provided amazing service thank you"
Taju Deen
February 10, 2025
"He was very helpful and polite. Glad to deal with him."
"Hi Taju, thank you for your kind words! We're glad to hear that you had a positive experience with Rodney. If you ever need further assistance, feel free to reach out. We're always here to help! - Rodney"
Cheryl
February 7, 2025
"Sophia was a breath of fresh air. She was extremely helpful and very polite. She has excellent customer service skills. She is indeed a great asset to this company! Thank you again Sophia for being so very helpful! May God's continued blessings be upon you always! Cheryl Guppy."
"Hi Cheryl, thank you for the wonderful review! We’re so happy Sophia could provide you with excellent service, and we appreciate your kind blessings. We’re lucky to have her on our team, and we’re here anytime you need us! - Rodney"
Yolanda Claxton
February 7, 2025
"Steve was very helpful and attentive to my concerns! As per 2/5/2025 Sophia Suarez was very helpful too!"
"We're delighted to hear that Steve was able to assist you and address your concerns! Providing attentive and helpful service is what we strive for. Thank you for taking the time to share your positive experience. We're here for you whenever you need us!"
Pier Williams-Miller
February 7, 2025
"5 stars isn't enough to rate the superb service received from Doniqua. Her professionalism and ability to correct an ongoing issue for many months was handled within a few hours. Thank you!"
"Hi Pier, thank you for the fantastic review! We’re thrilled to hear that Doniqua was able to resolve your issue so quickly and professionally. Your feedback means a lot to us, and we’re here for anything else you might need! - Rodney"
Marcelyn Lee
February 5, 2025
"Vanelssy was patient, super informative, very polite. She helped add a vehicle to my policy. Very knowledgeable and made the process as smooth as possible. Normally, I do not feel like people take their time explaining things but she took her time and I left feeling at ease. Thank you Vanelssy for all your help! Will be back whenever I need more for my policy."
"Hi Marcelyn, thank you for your thoughtful review! We’re glad Vanelssy made the process smooth and informative for you. We really appreciate your trust and are here anytime you need further assistance with your policy! – Rodney"
Tonii B Royale
February 3, 2025
"Would like to thank Steve L for his assistance and being knowledgeable when helping me with my policy. He also displayed great customer service."
"Tonii, thank you so much for the five-star review! I’m so glad to hear that Steve was able to provide you with knowledgeable insurance assistance. If you have any further questions, please don’t hesitate to reach out! - Rodney"
John I
January 31, 2025
"I said this once before and I will say it again . THANK GOD for Alexis !!! Such a pleasant and sweet young lady . I needed a quote for my mother’s car and Alexis was amazing at breaking down my coverages and recommending other products that we needed . I’ll be sending everyone I know . Thanks again"
Brooklyn Hemi Guy
January 30, 2025
"Alexis Davis was a pleasure to work with! She went above and beyond to support my auto insurance needs."
"Thank you so much for your kind words! We're thrilled to hear that Alexis was able to go above and beyond to meet your insurance needs. It's our goal to provide wonderful service, and we're glad to see that reflected in your experience. We truly appreciate your feedback! - Rodney"
Iurie 79
January 30, 2025
"Alexis thank you so much 👍"
Michael Kaplan
January 30, 2025
"Terrible customer experience with her speaking to me in a condescending and disrespectful tone - even for a simple human being. what a shame that all courtesy is out the window. wow."
"Michael, we’re truly sorry to hear about your negative experience with our team. We take customer service very seriously, and this isn’t the standard of care we aim to provide. Your feedback is invaluable to us, and we’d like to address this directly. Please reach out to us at your convenience so we can work to resolve the issue and improve your experience. - Rodney "
Ashley Marte
January 29, 2025
"Walter has been very helpful to me in assisting with insuring my new home!"
Star P
January 28, 2025
"Keoshaw Sanders was very patient and very respectful. She took her time and made sure to handle all of my needs. 5 stars isn’t enough to give"
"Star, thank you so much for your kind words! I’m thrilled to hear that Keoshaw Sanders provided you with such outstanding service. It's wonderful to know she took the time to address all of your needs with patience and respect. We truly appreciate your kind words and 5-star feedback—your support means a lot to us! - Rodney"
TUNG-YI SHEN
January 27, 2025
"I contacted Rodney Shannon’s office via email on Friday night. Alexis called me Monday morning. She was so professional and personable at the same time. Alexis called me back in less than 2hrs with the quote I needed and took care of everything. Excellent service!"
"Tung-Yi, thank you for sharing your experience! We're thrilled that Alexis could assist you so efficiently and professionally. We appreciate your kind words and are happy we could help. – Rodney"
Eris Garriga
January 27, 2025
"Mr. Steve Liburd was very pleasant."
"Thank you for your review Eris! We're happy that Steve was able to provide you with a pleasant experience. We appreciate you taking the time to share your feedback! – Rodney"
Marc Reddick
January 27, 2025
"Steve was courteous, professional and provided to me all of my requests."
"Thank you for your feedback Marc! We're glad to hear that Steve was able to meet all your needs and provide excellent service. We strive to keep it professional and courteous, and we're happy you had a great experience. - Rodney"
eru hsu
January 24, 2025
"Keoshaw is extremely helpful since day 1. She responded promptly and helped to address all my concerns. Thank you Keoshaw!!"
"Eru, thanks for the great review! We're so glad that Keoshaw was able to help you from the start and provide the support you needed. We truly appreciate your feedback! – Rodney"