State Farm® Insurance Agent Rodney Shannon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
charles bridges
September 10, 2024
4
out of
5
rating by charles bridges
"I'm here giving 4 stars to Sophia Suarez, 1st she was great dealing with my situation. She was also great at her customer service. I only gave 4 because no one is perfect, but she was close."
Jodie Jo
September 9, 2024
5
out of
5
rating by Jodie Jo
"Sophia was kind, understanding and very professional. She took her time to go over every detail pertaining to my auto insurance quote!"
S Carter
September 9, 2024
1
out of
5
rating by S Carter
"I was w this company for 13 years. I sold my house in May have still have not been able to get a refund on my policy premium. I call at least once a month they give me the run around tell me they will send and I am still waiting. It's unfortunate."
Karen Haynesworth
September 7, 2024
5
out of
5
rating by Karen Haynesworth
"Chris was very patient, understanding and great communication. I was very satisfied with the service I received."
Derrick Austin
September 7, 2024
5
out of
5
rating by Derrick Austin
"Doniqua Matthews Was Very Kind, Informative, patient & Professional. Excellent Service!"
We responded:
"Thank you for the five-star rating, Derrick! Our team appreciates your support! We're here if you need help with anything. -Rodney"
Carlos Osorio
September 6, 2024
5
out of
5
rating by Carlos Osorio
"Danessa"
We responded:
"We appreciate the five-star rating, Carlos! I'm glad you're happy with Danessa's service! Let us know if you need anything else. -Rodney"
James Dick
September 6, 2024
5
out of
5
rating by James Dick
"When an insurance company calls you to try and sell ya something, you normally hang up. Not with Don, she was friendly, upfront/honest, and efficient. She had new quotes for auto and home insurance before I could even hang up. She wound up saving me a boatload of money in a record amount of time. She then followed up a few days later to make sure all was good on my end and I had everything I needed. I havent had to make a claim, but I feel confident with Don on the team."
We responded:
"Thank you for the fantastic feedback, James! We’re thrilled to hear that Don was so helpful with your needs and budget! We're very fortunate to have her on our team, and your praise means the world to her. We appreciate your confidence in us and look forward to supporting you whenever needed! -Rodney"
Chris Washington
September 6, 2024
5
out of
5
rating by Chris Washington
"The Young Lady I spoke to was Fantastic and in my View. Sophia is a 10 Times 10. She really calmed me down. She is Asset to Rodney Shannon State Farm Busy"
We responded:
"We appreciate your kind words, Chris! It's wonderful to hear about your experience and how Sophia helped you to feel at ease. She's such an important member of our team, and we appreciate your acknowledgment of her efforts! Please feel free to get in touch if you have any other questions or concerns. -Rodney"
Liaaa Watson
September 6, 2024
5
out of
5
rating by Liaaa Watson
"It was a pleasure working with Sophia Suarez, she’s completely the sweetest, knows what she’s doing and patient. I’ll recommend this particular location and sales rep over and over again. Thank you."
We responded:
"Thank you for your wonderful feedback! It's our pleasure to help you with your insurance needs, and we’re thrilled to hear that Sophia Suarez made such a positive impression. We’re grateful for your recommendation and look forward to assisting you again! -Rodney"
Ron Latchman
September 6, 2024
5
out of
5
rating by Ron Latchman
"I was calling for 2 days to get some info on my policy increase. and I had the pleasure to speak with Sophia Suarez. she explained everything what the increase was about. great agent and very knowledgeable at her job!!"
Honda Harris
September 6, 2024
5
out of
5
rating by Honda Harris
"I would like to thank Vanelss Rodriguez for her time and patience in helping me understand my inquiry today. She was very perfessional"
We responded:
"We appreciate you taking the time to share your experience with Vanelssy! She would like you to know that you're very welcome! Thank you for acknowledging her efforts—your support means so much to her and the rest of our team! -Rodney"
Kevin Tomlinson
September 6, 2024
5
out of
5
rating by Kevin Tomlinson
"Micheal did amazing work for now on I’m driving stress free. Respect big bro."
We responded:
"We appreciate your feedback, Kevin! It’s fantastic to hear that Michael’s support has helped you feel more at ease. We're here for you if you need anything else. -Rodney"
Anna Lanza
September 6, 2024
5
out of
5
rating by Anna Lanza
"I filled out a couple of online forms with different agencies to get free quotes for renters insurance. The guys at Rodney's State Farm agency called and emailed soon thereafter, and once I was able to answer I had a very pleasant experience with Michael Oliver. Super straightforward and helpful. I'm typically pretty anxious on the phone and also wary of a business trying to screw me over, but I felt very comfortable and like they were actually there to help be get the best plan for the best price. Will absolutely work with them again if needed"
We responded:
"Thank you for sharing your positive experience, Anna! I’m pleased to hear that Michael made your experience smooth and reassuring. It’s important to us that you feel well-supported and confident in your choices. If you need any further assistance, feel free to contact us. We look forward to assisting you again if the need arises! -Rodney"
Sadek Sumahah
September 6, 2024
5
out of
5
rating by Sadek Sumahah
"Walter is the best , he is the best he is so kind . He went above and beyond"
We responded:
"Thank you for your kind words, Sadek! We’re grateful to hear Walter’s assistance made a positive impact and that his kindness and extra effort were appreciated. If there’s anything more we can do for you, please let us know. -Rodney"
EXPECT THABEST
September 5, 2024
5
out of
5
rating by EXPECT THABEST
"Vanelssy Rodriguez is a valuable asset to the Rodney Sheldon/StateFarm Insurance Company. She is very informative, knowledgable and answered all of my questions with accuracy and professionalism. Ms. Rodriguez is well versed on all of Statefarm's insurance products and a sincere thank you for all of your help. You are Appreciated....."
We responded:
"Thank you so much for your kind words about Vanelssy! We’re glad to hear that her knowledge and professionalism made such a positive impact on your experience. She's always happy to help and would like you to know that you're very welcome! We're here to assist if you need anything else. -Rodney"
Adam Driansky
September 5, 2024
5
out of
5
rating by Adam Driansky
"After trying to get in contact with someone at the RS Agency for months, I was able to get a hold of Danessa and Doniqua who were able to quickly research an error in my policy and have it rectified. I am very appreciative of there service. This review is for Danessa and Doniqua only. I was super frustrated by the lack of response from the rest of the team."
We responded:
"Hi, Adam. Thank you for your feedback. I’m truly sorry to hear about your difficulties with contacting our team. We deeply appreciate your patience and are glad Danessa and Doniqua could resolve the issue for you. We take your concerns seriously and will be working diligently to address and improve our team’s responsiveness. Thank you for bringing this to our attention, and please let us know if there’s anything else we can do to assist you. -Rodney"
Joy Cobb
September 5, 2024
5
out of
5
rating by Joy Cobb
"Steve was a great person to work with. He was very patience and explained all."
We responded:
"Thank you for your wonderful feedback, Joy! I'm so glad Steve provided you with such a positive experience! It's very important to us that you feel comfortable. If you have any more questions or need further assistance, feel free to contact us. -Rodney"
Darius Rosario
September 5, 2024
5
out of
5
rating by Darius Rosario
"Edwin is an absolutely fantastic agent who recognized my needs. i never knew state farm had a hospital policy and now i feel at ease when i stay in the hospital due ti my asthma. His knowledge and expertise is the best. Give him a raise"
We responded:
"Thank you so much for your glowing review, Darius! We’re thrilled to hear that Edwin provided excellent service and helped you discover our hospital plan! We’ll certainly pass along your feedback and let him know how much his help is appreciated. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for your kind words! -Rodney"
ochuwa alegeh
September 5, 2024
5
out of
5
rating by ochuwa alegeh
"Walter was very patient and super helpful. Also incredibly pleasant."
We responded:
"We appreciate you taking the time to leave us a nice review, Ochuwa! It's wonderful to hear how helpful Walter was when you needed his assistance! Please let us know if there's anything else you need. -Rodney"
Israel Santillo
September 4, 2024
5
out of
5
rating by Israel Santillo
"Rodriguez es muy amable y su apoyo es grandioso. Siempre dispuesta a ayudar muchas gracias."
We responded:
"¡Gracias por tu agradable reseña, Israel! Estamos encantados de saber que el apoyo de Rodríguez ha sido útil y que su amabilidad marcó la diferencia. Si alguna vez necesita algo más, no dude en comunicarse. -Rodney"
Luis Richard
September 4, 2024
5
out of
5
rating by Luis Richard
"Alexis was very helpful and cooperative on finding me a better price with out making me lose coverege"
We responded:
"Thank you for taking the time to leave us five stars, Luis! Your support is greatly appreciated! We're here if you need anything. -Rodney"
Raymond Mangano
September 4, 2024
5
out of
5
rating by Raymond Mangano
"I was more than impressed with Alexis. Biggest think Is that she made Me completely relaxed with her demeanor. I was so apprehensive before I called. My Insurance company Adironack closed and I was pressed for new policy I tried broken that Adironack referees for 2 days. Horrible experience Alexis should teach them phone demeanor Again she explained everything so well. I finished feeling so much more relaxed than before i called. She has clear voice and warm conversation I am college teacher I give her A+++++ GRADE AND SHE DESERVES A RAISE RAYMOND MANGANO"
We responded:
"Thank you for your amazing review, Raymond! I’m thrilled to hear that Alexis provided such a calming and thorough experience during a stressful time. It’s wonderful to know she made a significant difference and that you felt at ease with her support. Your recognition of her exceptional service is greatly appreciated, and I will make sure your praise is shared with her. If you need any further assistance, please don’t hesitate to reach out! -Rodney"
Liz Johnson
August 30, 2024
5
out of
5
rating by Liz Johnson
"Vanelssy Rodriguez has great customer service!! She was very helpful!"
We responded:
"Thank you so much, Liz, for your wonderful feedback about Vanelssy! I'm glad to hear she was able to help you out and make your experience a positive one. We’re really lucky to have her on our team, and I’ll make sure she knows how much her effort is appreciated. Feel free to reach out if you need anything else! -Rodney"
Farahnaz Chamani
August 30, 2024
5
out of
5
rating by Farahnaz Chamani
"Steve"
We responded:
"Thank you for the five stars! We're happy to help. Feel free to give us a call or stop by if you need anything else. -Rodney"
Saratu Ghartey
August 30, 2024
5
out of
5
rating by Saratu Ghartey
"Walter was very professional and helpful."