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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gladys Bush-Sainten

April 18, 2024

5  out of  5 rating by Gladys Bush-Sainten
"Thanks so much to Vanelssy, she has great knowledge in her work. I am very grateful to have an Agent such as her!"
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David Greenhouse

April 12, 2024

5  out of  5 rating by David Greenhouse
"Had a great experience with State Farm- reactivated my insurance due to a billing error. Vanelssy Rodriguez was especially helpful. Especially impressed by her level of professionalism and expertise."
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Janisse Echavarria

April 11, 2024

5  out of  5 rating by Janisse Echavarria
"Alexis was so pleasant to work with and super helpful! Thanks!"
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Natalie Billey

April 10, 2024

1  out of  5 rating by Natalie Billey
"I've been calling these people for over a month everytime its an agent i speak to never someone from inside the office. I've been leaving so many messages no one returns calls. Its frustrating and very unprofessional."
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503 morgan

April 4, 2024

1  out of  5 rating by 503 morgan
"They just need somone to anwser their phone sheesh"
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April 4, 2024

5  out of  5 rating by LATASHA JOHNSON
"Today on April 4 2024 I called the Rodney Shannon State Farm office for the fourth day in a row with no avail but today , i spoke with a young man by the name of Corey Best he was very patient hands on about finding the resolution to my life insurance mishap . The last name says it all for me BEST that’s what he gave back in the day Customer Service with respect and concern. Rodney get you some more BEST coming from a 20 plus year customer."
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Josephine Mondrala

April 4, 2024

5  out of  5 rating by Josephine Mondrala
"Alexis at State Farm was super helpful in answering questions I had regarding existing insurance policies and giving me info about initiating a new policy. Alexis was competent and professional, and her friendly tone during our conversation made the transaction a very pleasant one."
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Ariel Hodge

April 2, 2024

1  out of  5 rating by Ariel Hodge
"Initially gave this firm 5 stars because It was great to work with Alexis! She helped us find the best rate and explained everything thoroughly. Alexis is also prompt with all the follow up questions we have However after being insured with them for 3 months documentation is constantly lost and lots of miscommunication in terms of the process and paperwork. 6 months into service and we are being told they forgot to add a charge and now are being quoted 500 more than our signing price"
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Lynn Casimir

April 1, 2024

1  out of  5 rating by Lynn Casimir
"I have been with this office for years. I moved to NJ 9/2021 and decided to keep the relationship intact. In the last 3 mos, The worst customer service since leasing my vehicle. Extremely long hold wait, return calls that never happen and agents who neglect to complete documentations. I have wasted hours waiting and repeat calls to no avail. This is extremely disappointing."
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Benton Levons Sr.

March 29, 2024

5  out of  5 rating by Benton Levons Sr.
"Alexis Davis was very patient and helpful. She made sure I understood all the information presented. Alexis did a great job. I would definitely recommend State Farm Insurance based on our interaction! Thank you,"
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Jesus Bernal

March 27, 2024

5  out of  5 rating by Jesus Bernal
"Insurance Agent I communicated with was knowledgeable of the questions I was asking. I asked if all my discounts were added to my new policy, which she confirmed. She also informed my of the safe driving program that State Farm offers. I accepted after she read the statement and that the material to get the program started I would receive in that mail, some time in the next five days. She was very attentive of my needs about my insurance policy."
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Brittney Smalls

March 14, 2024

5  out of  5 rating by Brittney Smalls
"Odera Was really helpful and got me the information I needed in a timely manner!"
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Norman Wells

March 13, 2024

5  out of  5 rating by Norman Wells
"A very nice experience with Michael. He was very professional and was able to thoroughly explain all the important parts of our polices. Bravo!"
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Cheryl Guppy

March 12, 2024

5  out of  5 rating by Cheryl Guppy
"Odera Nkem-Mmekam is an amazing employee! She is professional, and courteous. She has great customer service skills! She is truly an asset to the company.!"
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Marguerite Campbell

March 5, 2024

5  out of  5 rating by Marguerite Campbell
"Thank so much to Ms Odera Nikem -Mmekam for her support time and patience with me , I would like to also thank her for explaining some important information to me. Again Thank You"
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Santiago Arango

February 29, 2024

5  out of  5 rating by Santiago Arango
"glad to have spoken on the phone with Vanelssy Rodriguez. She answered all my questions. She was quick and efficient."
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armandley miney

February 27, 2024

5  out of  5 rating by armandley miney
"I was having issues with finding cheap rate for my car insurance. Most agents don’t care about the clients, they just want to rush to sell you something. But Mrs. Alexis Davis was very kind and knowledgeable. She took the time to explain everything and was able to help me . I definitely recommend her to anyone looking to purchase insurances."
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joel duran

February 27, 2024

5  out of  5 rating by joel duran
"The customer service was outstanding, thank you for helping Vanelssy Rodriguez."
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Thomas Clancy

February 26, 2024

5  out of  5 rating by Thomas Clancy
"Quick and accurate service!"
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Manuel xol

February 24, 2024

2  out of  5 rating by Manuel xol
"Para mi mal voy los sábados a pagar nunca esta abierto y por colmo ahí dice que esta abierto de 10:00 a 2:00 pm"
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Eroll Colas

February 23, 2024

5  out of  5 rating by Eroll Colas
"Alexis was extremely helpful and competent. As a result the interaction was a pleasant one"
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Angelo D'Angelo

February 23, 2024

1  out of  5 rating by Angelo D'Angelo
"Never sent updated premium adjustment as promised. Never returned phonecalls"
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Pe He

February 22, 2024

5  out of  5 rating by Pe He
"Corey was the best! Quick, helpful and very knowledgeable. Answered every question I had about the policy. Thank you"
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Pastor Gospel

February 21, 2024

5  out of  5 rating by Pastor Gospel
"I would like to give Rhodessa Goings 10 stars for her prudence, her expertise and her knowledge of State Farm. May God continue to bless your business for having her as a team player."
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Ismael Cruz

February 20, 2024

5  out of  5 rating by Ismael Cruz
"Hands down a awesome team specially if you have an issue ,they are available and willing to always assist"