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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Riddick

January 3, 2025

5  out of  5
rating by Larry Riddick
"Thank you so much Edwin for making my visit so easy and simple to complete my request"
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Emma Brown

January 3, 2025

5  out of  5
rating by Emma Brown
"Alexis is amazing. She helped me get insurance in less than 20 minutes straightforward and so easy with her help. Thanks Alexis !!"
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N Rodriguez

January 2, 2025

5  out of  5
rating by N Rodriguez
"Good morning, Alexis Davis was the agent that helped me get homeowners insurance with a quick turnaround. She was excellent, knowledgeable and helpful with my all of my questions. Alexis deserves more than 5 stars. I was not aware that State Farm provides homeowners insurance. Please add that information to all of your ads. Thank you."
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Logan Nelson

December 30, 2024

5  out of  5
rating by Logan Nelson
"Walter was incredible to work with. Not only was he really welcoming, but he was able to get me a great rate compared to other insurance companies that I've worked with. He answered all of my questions and was sure to go at a good pace so I understood the policy I was signing up for. I look forward to working with Walter in the future and am so happy I am able to join State Farm for the first time!"
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Lady Cakes

December 30, 2024

5  out of  5
rating by Lady Cakes
"My State Farm agent name is Mr. Michael. Mr. Michael covered all my needs and explained everything as we talked over my policy. Omg Mr. Michael’s customer service is everything. I will refer all that need insurance to Mr. Michael and I’m thankful I got him as an agent."
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Yorlenys Lora

December 30, 2024

5  out of  5
rating by Yorlenys Lora
"Michael Oliver provided exceptional customer service, he was extremely helpful, informative and knowledgeable."
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Lyssa d

December 27, 2024

5  out of  5
rating by Lyssa d
"Thank you, Edwin for all your help. Amazing service. !"
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Shaniqua Litchmore

December 27, 2024

5  out of  5
rating by Shaniqua Litchmore
"Thank you so much Edwin for your help!!!! You are the absolute best!"
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CalamitieS x

December 27, 2024

5  out of  5
rating by CalamitieS x
"Thank you Edwin for all your help."
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Tony Barnes

December 27, 2024

5  out of  5
rating by Tony Barnes
"Walter was the absolute BEST 10/10"
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Aja Grosvenor-Stephens

December 23, 2024

5  out of  5
rating by Aja Grosvenor-Stephens
"We had an excellent experience with Walter and Alexis with the Rodney Shannon State Farm Insurance office. They were knowledgeable and helpful. Alexis began our quote, and Walter completed the transaction for us. He knew how to move us through the process quickly. I highly recommend!"
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Schkea. Grandison

December 23, 2024

5  out of  5
rating by Schkea. Grandison
"Ms. Sophia Suarez, I can say she was very helpful, very professional and very nice thank you❤️😊"
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Noah Becker

December 23, 2024

5  out of  5
rating by Noah Becker
"Really great service on the phone! I talked with Michael Oliver, one of the agents—he was very thoughtful and thorough, really helped me understand things and put together the best renters' policy available to me. He also helped me sort out a complicated issue with a second add-on policy."
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Gabrielle

December 20, 2024

5  out of  5
rating by Gabrielle
"I worked with Alexis to get a renter’s insurance policy. She was very efficient, clear, patient with me, and friendly."
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Jesus Martinez

December 20, 2024

5  out of  5
rating by Jesus Martinez
"Thank you so much Don for answering all my questions You are amazing"
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Calandra Dillard

December 20, 2024

5  out of  5
rating by Calandra Dillard
"Walter is very helpfully, easy to talk to."
We responded:
"Thank you for the five stars, Calandra! We’re so glad to hear that Walter provided helpful service. Your feedback means so much to us, and we’re here whenever you need assistance! – Rodney"
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Abdul Nasser Rad

December 19, 2024

5  out of  5
rating by Abdul Nasser Rad
"Have had a renters policy with them for several years and started to expand to other things which was seamless. They’re kind, personable, and patient. A huge shout-out to Sophia Suarez who was an amazing rep and made everything so easy."
We responded:
"Thank you so much for your kind words Abdul! We’re thrilled to hear that your experience expanding your coverage with us has been seamless. It’s great to know that Sophia was able to assist you in such a kind, personable, and patient manner. We’ll be sure to pass along your appreciation to her! Thank you for being a loyal customer, and we look forward to continuing to serve your insurance needs. - Rodney"
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Harold Dixson

December 17, 2024

5  out of  5
rating by Harold Dixson
"Sophia suarez"
We responded:
"Thank you for the five starts Harold! I’m so happy that Sophia was able to assist you with your insurance needs. - Rodney"
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Kitoko Star

December 17, 2024

5  out of  5
rating by Kitoko Star
"Great experience!"
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Sergio Bermeo

December 17, 2024

5  out of  5
rating by Sergio Bermeo
"I reached out to Michael Oliver for some help about the safe and save …great guy he brakes it down for you detailed and everything great agent"
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Wendy Broomes

December 16, 2024

5  out of  5
rating by Wendy Broomes
"Keoshawas very helpful to me.She gave me great service,and explained everything to me which I appreciate so much thank u"
We responded:
"This is awesome to hear, Wendy! Thank you so much for taking the time to acknowledge Sophia's efforts! She's a really wonderful team member, so we're grateful for your kind words. Sophia especially! -Rodney"
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Dwayne DeWitt

December 15, 2024

5  out of  5
rating by Dwayne DeWitt
"Being a customer for 28 years for an insurance co, that is not covering the NY areas anymore, I was in a panic. My former broker was trying to get me a new policy for 6 months and also stated that I should also look for insurance myself. Can you believe that? Anyways, one of my friends recommended Rodney Shannon, and I called and was hooked up with Alexis. From the start Alexis was assuring that they would be able to provide my insurance needs. That being said, I am currently insured with State Farm with a Bundle package for my Home and 3 cars. My new home insurance policy has more home coverage and $600 less per year than the previous. Also, I saved $165 per month for my vehicles. I am ecstatic and happy with my new policy!! Alexis went above and beyond staying after hours to issue me the best policy. Alexis is a pleasant Agent to work with and committed to customers service. I have now posted Shannon's State Farm and Alexis to my Block Association's What's App group. When you get good services, you have to spread the wealth and give the praises. Thank State Farm and thank you Alexis!!"
We responded:
"Wow, Dwayne, thank you so much for your incredible review! We're thrilled to hear that Alexis was able to not only meet your insurance needs but also exceed your expectations with better coverage and significant savings. It means the world to us that you felt supported and valued throughout the process, and we're so glad Alexis could provide the personalized and dedicated service you deserve. Your recommendation to your Block Association is the ultimate compliment, and we're so grateful for your support and kind words. Welcome to the State Farm family, and know that we're always here for you whenever you need us! - Rodney"
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Janine Vaughn

December 15, 2024

5  out of  5
rating by Janine Vaughn
"As I was in desperate need to find car insurance, Sofia Suarez was reliable, honest and operated with integrity. She took her time to answer my questions and was committed to helping me. I appreciated her time and due diligence. Thank you so much Sofia, you are highly recommended!"
We responded:
"Thank you for your kind words, Janine! We're so glad to hear that Sofia provided reliable, honest, and thorough service during your search for car insurance. Taking the time to answer questions and ensuring you feel confident in your coverage is exactly what we strive for. Your recommendation means so much, and we're thrilled to have been able to help. Welcome to the State Farm family! – Rodney"
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Paul Luby

December 14, 2024

5  out of  5
rating by Paul Luby
"Very grateful to be working with this agency, I know they are only a phone call away. Really would like to thank Doniqua Matthews for such personable and professional service, really appreciated it."
We responded:
"Thank you so much, Paul! We're happy to hear that Doniqua provided such personable and professional service. Knowing that you feel supported and just a phone call away means everything to us. We truly appreciate your support and look forward to continuing to assist you with all your insurance needs! - Rodney"
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Lesley Christopher

December 12, 2024

5  out of  5
rating by Lesley Christopher
"I needed Homeowners insurance after my old company went out of business. I contacted a few insurance companies for a quote but I had the best experience with State Farm. I spoke to State Farm agent Doniqua and she was amazing. She was patient, friendly, kind, and took the time to explain what my options were in layman terms so I could make a decision. She was extremely knowledgeable and she made sure she followed up with me via email. Her customer service was top notch. She is the reason I called back and made the decision to go with State Farm. Their slogan "Like a good neighbor State Farm is there" was personified in my interaction with Doniqua. Thank you Doniqua!!!"