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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annette Jackson

November 22, 2023

5  out of  5 rating by Annette Jackson
"Rhodessa Goings is the best. We needed to update our life insurance policy and she provided information about the different types of policies, the processes, easy payment plans (i.e., annual, monthly, autopay, etc.), and she followed up to ensure we didn't miss the deadline. State Farm is lucky to have her."
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Dasha Ilazarova

November 22, 2023

5  out of  5 rating by Dasha Ilazarova
"Michael was so awesome! I’m a new car owner and had insurance from country wide but was looking to change for a better plan and cost (they never really explained anything to me). Michael went above and beyond to actually take the time to explain EACH part of the insurance plan to me. He gave me honest and real feedback and I really appreciate that because nowadays everyone just wants to get you on a plan and doesn’t care about your costs. Happy to start my journey with State Farm and happy to have someone like Michael to guide me in the process."


November 20, 2023

5  out of  5 rating by PG12GARZA IMRONWILLIAMS
"Great customer service. Thank you for your patience and effort."
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Gebre Garnett

November 8, 2023

5  out of  5 rating by Gebre Garnett
"Amazing customer service.."
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Marlon McWilliams

November 2, 2023

5  out of  5 rating by Marlon McWilliams
"Thank you so much to the Rodney Shannon State Farm team! Alexis was so kind and efficient and took the initiative to help me not only reactivate my coverage but improve it! Thank you so much again!"
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Arian Aghababaie

October 30, 2023

5  out of  5 rating by Arian Aghababaie
"I was in the middle of a cross country move and needed to set up new renters insurance with a few specific requirements that was proving difficult to arrange with different providers. Alexis at State Farm made it effortless! She was a star - super responsive, available and made the whole process simple to execute. Thanks Alexis!"
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David Lewis

October 27, 2023

5  out of  5 rating by David Lewis
"Crissy was very helpful and informative"
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Fu Ke

October 20, 2023

4  out of  5 rating by Fu Ke
"Michael was very helpful with my traffic accident case, although it happened in 2021, it will cause State farm to cancel my policy in 2023. I was very troubled during this period, but Michael kept in touch with me and comforted me very patiently; finally got a successful review from State farm and kept my account. I think he deserves my respect, he is very responsible for his work. I think every employee in the insurance industry should learn from him how to handle clients' cases properly, he is great!"
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Andres Monsalve

October 20, 2023

5  out of  5 rating by Andres Monsalve
"Michael Oliver was very thorough and knowledgeable when I was shopping for car insurance. He made the whole process easy."
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Junior King

October 13, 2023

5  out of  5 rating by Junior King
"She was helpfully the best so far"
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Jordan Nelson

October 12, 2023

1  out of  5 rating by Jordan Nelson
"It is impossible to get anyone of the phone at this office. I have spent months trying to make simple changes to my auto policy."
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Josh Wilson

October 5, 2023

5  out of  5 rating by Josh Wilson
"Alexis was a pleasure to talk to. She made my experience so quick and easy!"
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Phil Chang

October 2, 2023

3  out of  5 rating by Phil Chang
"Alexis from Rodney's team was very helpful with my new policy. She was very thorough and explored different options with me to find the right coverage for me. She quickly asked me for all the information she needed from me and got back to me within 15 minutes with a quote and had my policy in place in less than 30 minutes. Her service is great (I would rate Alexis 5 stars for her helpfulness), but I cannot give the team 5 stars because I called the office five times over three days before I finally got in touch with someone. This office does not return calls, which is not a great trait that you want in your insurance agent. I suggest calling Alexis directly, as she is extremely helpful and responsive, but the office needs to do a better job of making sure that their agents actually get a chance to talk to customers to help them."
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Jill Sigman

October 2, 2023

4  out of  5 rating by Jill Sigman
"I was helped by Anthony Romero who understood the urgent nature of my inquiry and worked hard to get it taken care of quickly. I was very grateful! (not giving 5 stars because I was on hold for a long time multiple times before being able to speak with a person)"
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James Mahone

October 1, 2023

5  out of  5 rating by James Mahone
"Shannon Team (With Anthony) Saved me! I got a call out the blue one day after being with Geico for one year at high rate. (I have no tickets or accident history) - Rodney Shannon Team was able to save me $148 a month by switching me to State Farm, I thank you and your team for everything!"
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lou Newenle

September 30, 2023

5  out of  5 rating by lou Newenle
"Ms. Alexis Davis was very helpful and informative. Ms. Davis was also very patient in answering all questions! Thank you again for all your help and time!"
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John Davis

September 28, 2023

4  out of  5 rating by John Davis
"My dad needed new insurance for his vehicle. They treated us with respect and prompt service, and they were friendly as well."
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Samantha Santiago

September 26, 2023

5  out of  5 rating by Samantha Santiago
"Alexis Davis is a true gem!!! She was very attentive and helped with recommendations as to what was needed for our purchase. Her service is superb. Thanks so much for the wonderful experience."
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Dianna Culp

September 23, 2023

5  out of  5 rating by Dianna Culp
"I'm very grateful for customer care person Danessa, who went the extra mile to help with concerns I had with our auto policy. She was very professional and showed her genuine concern for trying to get some things resolved."
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Rafelo Mirabal Ramirez

September 22, 2023

5  out of  5 rating by Rafelo Mirabal Ramirez
"Excelente servicio, muy agradecido con el servicio de danessa Paulino, que me ayudo con el seguro de mi carro y mi seguro de casa en Conneticut. Mil gracias por tu amabilidad e servicio 💪"
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georgene dessources

September 20, 2023

5  out of  5 rating by georgene dessources
"I had a very lovely experience with Statefarm. Specifically from my advisor Chris H. He was very patient and explained thoroughly what the process would look like and although I’m fairly new, I’ve been a happy customer since! Give this man a raise ! Lol"
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Reginald Chery

September 20, 2023

5  out of  5 rating by Reginald Chery
"I thank God for Chris and State Farm for their professionalism and proficiency in auto insurance. This experience is an answer to my earnest prayers. Blessings."
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C Taylor

September 19, 2023

5  out of  5 rating by C Taylor
"Jessica Velesaca Cano is a remarkable agent very helpful. fully committed to customer service"
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joel duran

September 18, 2023

5  out of  5 rating by joel duran
"The customer service was outstanding, thank you for helping Vanelssy Rodriguez."
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Rob Anderson

September 18, 2023

5  out of  5 rating by Rob Anderson
"Michael Oliver from State Farm was so very knowledgeable that I signed with him immediately. I was just calling to get a competitive quote from another auto insurer. Not only did Michael offer a more competitive quote than the other auto plan, he found 4 (FOUR!) discounts that applied to me based on my insurance history, driving record, etc. He is an insurance PROFESSIONAL. While I appreciate his overwhelming competence in signing me to a policy more competitive than the other company, he recommended coverage that was much better than my previous insurance company still at a lower monthly cost. I so appreciate Michael’s help today in not only getting my premiums down, but in tailoring my policy to my exact needs. Very grateful for Michael’s help today. I’ll never need another agent….I found my guy."