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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gea Elika

May 9, 2024

5  out of  5 rating by Gea Elika
"Highly recommend Vanelssy Rodriguez at Rodney Shannon's StateFarm Office she is personable and help me with my car insurance with no issue."
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Janelle Rampersaud

May 7, 2024

5  out of  5 rating by Janelle Rampersaud
"Initially, I was distraught with the agency increasing my insurance without proper notification of even trying to assist me in coming up with a more cost-effective plan, especially as I am unemployed. However, when I called today and spoke to Vanelssy Rodriguez, I was delighted with her professionalism and customer-friendly demeanor. She is an asset to this company. I wish her great success."
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Panda Smoothoperator

May 6, 2024

5  out of  5 rating by Panda Smoothoperator
"I called Crissy the manager to assist me with an insurance renewal quote that I was concerned with and she got back to me promptly to offer to look into it. We did it on the spot and I was really happy about the outcome. Thanks Crissy!"
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Raymond Groeneveldt

May 6, 2024

5  out of  5 rating by Raymond Groeneveldt
"I had a great experience confirming my decision to go with State Farm. Michael Oliver was super knowledgeable and provided options to make things painless. I'd recommend him to anyone looking for that straight forward approach"
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Ronda Martin

May 4, 2024

5  out of  5 rating by Ronda Martin
"Rhodesia Goings was very very good with customer service"
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Ash Cash

May 3, 2024

5  out of  5 rating by Ash Cash
"EVERYTIME I contact rep crissy via email with a question or issue when I say literally receive a phone call within 10 mins with a solution !!! She does everytime best customer service I could ask for ! I appreciate you"
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Michael Dobrich

April 30, 2024

1  out of  5 rating by Michael Dobrich
"Poor customer service. I’ve been happy with State Farm Agents for over 40 years until Rodney Shannon. Does not return phone calls or respond to emails"
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Agnes Dharampaul

April 29, 2024

5  out of  5 rating by Agnes Dharampaul
"Ms. Rodriguez V. was very professional and helped me with my questions and concerns."
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Alexa Garcia

April 26, 2024

5  out of  5 rating by Alexa Garcia
"Crissy is the best agent I have had spoken to in State Farm. She was very patient with me and helped me and answered my million and 1 questions. Great job Crissy wouldn’t want to work with anyone else but you 🙏🏽"
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Annette Coxall

April 26, 2024

5  out of  5 rating by Annette Coxall
"Crissy was personable, classic!!! 100 % customer centric' knowledgeable. Very satisfied. She is an asset to Rodney Shannon and statefarm. I encourage you to purchase insurance from Rodney Shannon agency and more specifically from Ms. Crissy When you enter her office you're treated special and important"
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Michael R

April 26, 2024

5  out of  5 rating by Michael R
"Michael was great! He was informative, knowledgeable and thoroughly explained every option that was available for the best premium without limiting the policy."
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Cabion TV

April 25, 2024

5  out of  5 rating by Cabion TV
"Chris Hescott has been really helpful and patience with me. Highly recommends this agency."
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Paula Saenz

April 24, 2024

5  out of  5 rating by Paula Saenz
"I am extremely happy with the service provided by agent Michael Oliver. He was very polite, helpful and explained every concern I had with switching to State Farm. He also allowed me to add my daughter who’s a new driver and provided extra benefits at a very moderate price. Thank you very much and I would definitely refer State Farm and Michael to my family and friends. Thank you"
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Navina Sabnani

April 24, 2024

5  out of  5 rating by Navina Sabnani
"Great help! Thanks"
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Gladys Bush-Sainten

April 18, 2024

5  out of  5 rating by Gladys Bush-Sainten
"Thanks so much to Vanelssy, she has great knowledge in her work. I am very grateful to have an Agent such as her!"
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David Greenhouse

April 12, 2024

5  out of  5 rating by David Greenhouse
"Had a great experience with State Farm- reactivated my insurance due to a billing error. Vanelssy Rodriguez was especially helpful. Especially impressed by her level of professionalism and expertise."
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Janisse Echavarria

April 11, 2024

5  out of  5 rating by Janisse Echavarria
"Alexis was so pleasant to work with and super helpful! Thanks!"
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Natalie Billey

April 10, 2024

1  out of  5 rating by Natalie Billey
"I've been calling these people for over a month everytime its an agent i speak to never someone from inside the office. I've been leaving so many messages no one returns calls. Its frustrating and very unprofessional."
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503 morgan

April 4, 2024

1  out of  5 rating by 503 morgan
"They just need somone to anwser their phone sheesh"
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LATASHA JOHNSON

April 4, 2024

5  out of  5 rating by LATASHA JOHNSON
"Today on April 4 2024 I called the Rodney Shannon State Farm office for the fourth day in a row with no avail but today , i spoke with a young man by the name of Corey Best he was very patient hands on about finding the resolution to my life insurance mishap . The last name says it all for me BEST that’s what he gave back in the day Customer Service with respect and concern. Rodney get you some more BEST coming from a 20 plus year customer."
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Josephine Mondrala

April 4, 2024

5  out of  5 rating by Josephine Mondrala
"Alexis at State Farm was super helpful in answering questions I had regarding existing insurance policies and giving me info about initiating a new policy. Alexis was competent and professional, and her friendly tone during our conversation made the transaction a very pleasant one."
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Ariel Hodge

April 2, 2024

1  out of  5 rating by Ariel Hodge
"Initially gave this firm 5 stars because It was great to work with Alexis! She helped us find the best rate and explained everything thoroughly. Alexis is also prompt with all the follow up questions we have However after being insured with them for 3 months documentation is constantly lost and lots of miscommunication in terms of the process and paperwork. 6 months into service and we are being told they forgot to add a charge and now are being quoted 500 more than our signing price"
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Lynn Casimir

April 1, 2024

1  out of  5 rating by Lynn Casimir
"I have been with this office for years. I moved to NJ 9/2021 and decided to keep the relationship intact. In the last 3 mos, The worst customer service since leasing my vehicle. Extremely long hold wait, return calls that never happen and agents who neglect to complete documentations. I have wasted hours waiting and repeat calls to no avail. This is extremely disappointing."
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Benton Levons Sr.

March 29, 2024

5  out of  5 rating by Benton Levons Sr.
"Alexis Davis was very patient and helpful. She made sure I understood all the information presented. Alexis did a great job. I would definitely recommend State Farm Insurance based on our interaction! Thank you,"
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Jesus Bernal

March 27, 2024

5  out of  5 rating by Jesus Bernal
"Insurance Agent I communicated with was knowledgeable of the questions I was asking. I asked if all my discounts were added to my new policy, which she confirmed. She also informed my of the safe driving program that State Farm offers. I accepted after she read the statement and that the material to get the program started I would receive in that mail, some time in the next five days. She was very attentive of my needs about my insurance policy."